Telephone: (925) 866-TWIN (8946)
Fax: (925) 866-8947
2303 Camino Ramon, Suite 106
San Ramon, CA 94583 USA
- Twin Industries must issue a Return Materials Authorization (RMA) number for all returns. No returns will be accepted without a valid RMA number.
- Only new, un-used merchandise may be returned. Merchandise must be returned in original packaging within 30 days of original invoice date. A 10% restocking fee may be applied to credit card orders to offset processing fees.
- Products with manufacturer's defects must be returned within 60 days of the original invoice date.
- Freight charges for returns must be prepaid.